Our Commitment to You
When it comes to responding to ACSP members, whether it be a message to one of our staff members by email, voicemail, or contact form submissions through the website:
- If we are unavailable, an automatic message will indicate where we are, when we will return, and who may contact you in the meantime.
- We will respond to you within 72 hours, but more likely within 24. If we are unable to respond immediately to an in-depth question, we will respond quickly with a future date for a more detailed response.
- For any email blast messages, unsubscribe options will be clearly noted.
Donna Dodd, ACSP Executive Director, has been in the association management industry for 29 years, 17 of them with ACSP. Specializing in balancing the workload of small-staff associations, at the moment she considers herself the centrifuge of the plans developed by the ACSP Governing Board, the long list of committees and interest groups, all ACSP events, the staff and the rapidly changing environment of the ACSP. In her past she has held offices of secretary, treasurer, vice president and president of the Tallahassee Society of Association Executives, she obtained her Certified Meeting Professional designation long ago, and is a graduate of the six-year Institute for Organizational Management. Currently Donna represents the ACSP at the Florida Society of Association Executives and the American Society of Association Executives. Many of you may remember Donna and her husband David have raised three kids over the span of her 17 years with ACSP and she is never without photos and fun stories to share about their small farm, donkeys and Watusi cattle.
ACSP Operations Chart
Lisa O'Donnell, CAE, ACSP Conference Manager, joined the ACSP team in June 2017. For the past 10 years, Lisa served as membership director for the Florida Association of the American Institute of Architects. In this role, she managed a membership of more than 3,600 architects and associates in Florida, as well as served as trade show & sponsorship director. In 2016, Lisa achieved the Certified Association Executive (CAE) credential from the American Society of Association Executives. With an early background in the hospitality industry working with Hyatt Hotels, event and conference planning comes naturally to Lisa. When not digging through details of schedules, programs, set up times, and menus, Lisa spends her time with husband Kevin and two young children traveling and exploring Florida parks, springs, and picnic spots. A native of New England and dual citizen of the U.S. and Great Britain, she has embraced the warm and humid climate of Tallahassee, Florida, and only occasionally now yearns for ski season.
April Banta, ACSP Marketing and Communications Manager, joined the ACSP team in August of 2016 as the web content manager but quickly jumped into so much more than just web development. Her background in event management and logistics working for the League of Southeastern Credit Unions (the association for Alabama and Florida credit unions) for more than 12 years, gives her significant insight into not only what motivates members, but also what motivates sponsors. April is excited to work with leadership to establish efficient processes and strategies that enhance the ACSP mission and benefit its membership. April graduated from the University of Central Oklahoma with a degree in advertising and enjoys art, music, and entertaining transient family and friends with her husband Joe and daughter Alison; their house is rarely empty, so much so they call it the Banta B&B.
Nicole Smith, ACSP Communications Coordinator, has served the ACSP team in a variety of capacities over the past two years. A skilled wordsmith, Nicole specializes in social media and produces the eNews Weekly. She has more than 25 years experience in the communications field working for both the public and private sectors. Her professional portfolio includes managing communications and marketing departments for a variety of industries and organizations including RB Oppenheim Associates, the Florida Department of Environmental Protection, The Florida Living magazine and PATLive. She is a magna cum laude graduate from Florida State University...Go Noles! An avid traveler, Nicole resides in Tallahassee, Florida with her husband, Tim. They have a house full with two teenagers, Chandler and Corbyn, as well as two dogs and a chinchilla. #lifeisgood
Katie Bohnett, ACSP Member Relations and Development Manager, is a native Coloradan, but has been a Floridian since beginning college in 2002. After attending Florida State University, Katie campaigned for the winning 2006 Charlie Crist for Governor campaign and earned a spot on his senior staff from 2007-2009. Katie directed several other regional and statewide campaigns in the roles of Director of Scheduling & Advance, Finance Director, and Senior Advisor as well as a policy role in the Florida Department of Children and Families. In her free time, Katie is a 200 hour certified yoga teacher (CYT) and an enthusiastic yoga practitioner and instructor. She also is a political news fan and has been named a Tampa Bay Times Florida Insider. Katie looks forward to supporting and growing the ACSP membership. She also looks forward to returning to Colorado and meeting many of you in person this October!
Kendra Adams, ACSP Bookkeeper joined the ASCP team in August 2017. For the last 15 years, Kendra has worked as a contract bookkeeper for several local businesses and non-profit entities. Kendra grew up in Tallahassee, Florida and graduated from Florida State University with a B.S. in Criminology and minor in Social Work. While she wanted to specialize in forensic accounting, family life and raising children has taken a front seat to that goal...for now. In her spare time, she shares her love of Florida State sports (baseball and football) with her husband Bill and her two children.